1. Warranty Period

SignWorks CR provides a 6-month warranty from the date of installation; it does not cover external damage.

2. Scope of Warranty

The warranty covers manufacturing defects only, including material or assembly failures carried out by SignWorks.

3. Warranty Conditions

The warranty is valid only when installation was performed by SignWorks or in accordance with its instructions. Any defect must be reported immediately upon discovery, and access must be provided for product inspection.

4. Warranty Exclusions

The warranty does not cover: • Damage resulting from misuse • Extreme weather conditions • Natural wear and tear • Physical damage or accidents • Defects caused by installation or handling by a third party • Infrastructure issues, including electrical work, which are the client's responsibility

5. Repair and Replacement

Under the warranty, SignWorks will, at its sole discretion, repair or replace the product or part thereof. No cash refund will be provided.

6. Limitation of Liability

SignWorks shall not be liable for indirect damages, including loss of income, loss of profits, or any damage arising from the use of the product.

7. Component Warranty

Lighting components, including the LEDs and the power supplies, are covered by the same 6-month warranty as the rest of the sign.

8. General Conditions

The warranty is non-transferable. Any repair or modification to the product without prior written approval from SignWorks will void the warranty.

Warranty Policy